When was the last time you followed up with your sphere of influence? Successful real estate agents not only send regular (e.g. monthly) newsletters, but also make personal contact with their best referral partners and past clients. It’s a tough real estate market right now. There’s no better time to position yourself as a specialist in your local market by helping your family, friends and colleagues navigate through these murky waters. Here are six ways to get back in touch with your sphere of influence.
1. Publish a monthly newsletter – If you don’t offer a monthly newsletter, commit to starting one. Put yourself in your readers’ shoes – what would they be interested in reading about? Mortgage rates? Securing a loan? Major construction in your neighborhood? New zoning laws? Problems with pests? Ways to increase the value of their home? Promotional offers from local businesses? There are so many ideas you can use, but you have to commit to getting started and taking action.
2. Invite one past client for lunch or coffee each week – NAR statistics show that 83% of clients say they would use their real estate agent again but only 11% do. Why? Because agents aren’t keeping in touch.
3. Determine who your best referral sources are – who has sent you the most referrals? Have you thanked them and shown your appreciation recently?
4. Establish business referral partners – Who in your sphere of influence is in a position to send you referrals but hasn’t yet? Look for people who aren’t direct competitors (e.g. other agents) like movers, appraisers, mortgage brokers, attorneys, etc. Now, how can you start building relationships with them so they do refer you business? Can you invite them to golf? Monitor the local paper for articles about their company? Send them a “saw this and thought of you” gift/article?
5. Hold an event – You don’t need to wait until the holidays to hold a VIP party for your best clients and referral partners. If you talk with your sphere of influence and find many have similar questions, can you create a conference or tele-seminar event to answer their questions?
6. Connect with inactive prospects – Check back in with all those people who dropped off your radar. Send them an email or leave voice mail. Are they still interested in buying or selling? Have they moved yet? Do they have any real estate questions?
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